Bolt truly believes that happy drivers provide a better quality service for riders. Therefore, we are committed to treating our drivers with respect.
We also aim to charge less commission than our competitors to our drivers.‎‎We would like to clarify how discounts work on the Bolt platform.
When a passenger receives a discounted fare, for instance, a 40% discount, the passenger pays the amount as indicated to them on the app and Bolt reimburses the discounted portion directly to the driver after every completed trip.‎‎
This means drivers receive their full trip earnings, regardless of any active discounts.
‎‎Drivers are central to the Bolt platform, and their ability to earn reliably is central to everything we do.
Our priority is to operate a fair, transparent, and dependable platform that supports sustainable driver earnings while continuing to offer a positive experience for passengers.‎
