Bolt truly believes that happy drivers provide a better quality service for riders. Therefore, we are committed to treating our drivers with respect.
We also aim to charge less commission than our competitors to our drivers.We would like to clarify how discounts work on the Bolt platform.
When a passenger receives a discounted fare, for instance, a 40% discount, the passenger pays the amount as indicated to them on the app and Bolt reimburses the discounted portion directly to the driver after every completed trip.
This means drivers receive their full trip earnings, regardless of any active discounts.
Drivers are central to the Bolt platform, and their ability to earn reliably is central to everything we do.
Our priority is to operate a fair, transparent, and dependable platform that supports sustainable driver earnings while continuing to offer a positive experience for passengers.
