Dodoma, November 10, 2026 – Airtel Tanzania has reaffirmed its commitment to protecting customers’ personal information, emphasising the importance of data privacy in building trust and ensuring business sustainability.
The commitment was reiterated during a courtesy visit by Airtel Tanzania Managing Director, Charles Kamoto, to the Personal Data Protection Commission (PDPC), where he met with the Commission’s Director General, Dr Emmanuel Lameck Mkilia, and other leaders.
The visit provided an opportunity for Airtel Tanzania to acknowledge the Commission’s guidance and support in implementing the country’s personal data protection framework, including training programmes aimed at strengthening employees’ understanding of responsible data handling.
Speaking during the visit, Mr Kamoto said data protection was an integral part of the company’s operations, extending beyond regulatory compliance to safeguarding customer trust and strengthening accountability.
“At Airtel Tanzania, protecting personal data is not merely a compliance obligation; it is a fundamental responsibility and an integral part of how we do business.
Safeguarding customer information is essential to maintaining trust and building lasting relationships with our customers and stakeholders,” he said.
He added that the company continued to invest in employee awareness and capacity-building initiatives, supported by internal policies and frameworks designed to embed data protection practices across its operations.
On the other hand, the Director General of the Personal Data Protection Commission (PDPC), Dr. Emmanuel Lameck Mkilia, commended Airtel Tanzania for visiting the Commission’s offices and recognising the importance of collaboration between the Commission and the private sector. He also emphasised the need for companies to understand the Commission’s mandate, particularly in ensuring that businesses establish robust systems to protect and safeguard their customers’ personal information.
“I commend and applaud Airtel Tanzania’s willingness to collaborate with the Commission in supporting the objectives of the National Development Vision 2050, particularly in advancing Tanzania’s transition towards a digital economy and ensuring that more Tanzanians benefit from digital opportunities,” said Mkilia.
Airtel Tanzania values its collaboration with the Commission and remains committed to strengthening the partnership in promoting responsible personal data management and a secure digital environment in the country.
